The processing time starts once you submit your application whether online, by mail or in person.

Once your application is submitted, the authorities ensure that you have submitted your responses to all the questions in the form, sent all the required documents and paid the fees. They will then send you the acknowledgement of receipt (AOR). This will contain your unique client identifier (UCI). The AOR is an indication that your letter is ready to be processed.

However, if your application has any missing information, or if certain documents are missing or does not contain the fee receipt then your application will be sent back, and you will have to resubmit it.

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